Privacy Policy
Last Updated: September 2026
Sri Sri Ayurvedic Holistic Wellness & Panchkarma Centre values your privacy and wants to ensure that your personal information is handled correctly and is protected to the maximum extent possible. The current Privacy Policy outlines the procedures followed by Sri Sri Ayurvedic Holistic Wellness & Panchkarma Centre when collecting, storing and using your personal data, including information received through your visits to our website, contacting us, booking services through our website, or otherwise providing information to Sri Sri Ayurvedic Holistic Wellness & Panchkarma Centre.
By using this website or by voluntarily sharing your information will you agree to our Privacy Policy as of the date hereof, as well as any subsequent amendments or revisions hereto, as applicable and as permitted by applicable law.
1. Information We May Collect
Depending on the ways in which you choose to interact with us, we may collect any of the following information:
- Name, age, gender, phone number, email address and city/location
- Information relating to your appointment and consultation
- The information that you provide to us voluntarily, for example, through website forms, telephone, WhatsApp, email or social media
- Your health or wellness information, if provided to us
- Information on the services or treatments that you are interested in
- Your payment and transaction information, where applicable
- Information about your use of our website, such as your browser type, device, pages visited, IP address, cookies or similar technologies
- We will collect this information only to the extent necessary for the purposes as outlined below.
2. Health & Wellness Information
As part of your consultation or treatment, we may collect information from you, or others on your behalf, about your medical history, medications, allergies, surgery history, skin or hair history, lifestyle, or other relevant personal or health history.
The information may be used to provide consultation on treatments or therapies, assess appropriateness of treatment, provide care, keep records, or for other reasonable purposes related to the practice of Ayurveda, panchakarma, skin, hair, aesthetic, or nutrition.
You must provide true and correct information if it is relevant to the safety or appropriateness of a particular treatment.
3. Additional Uses For Your Information
We may use your information to:
- Respond to inquiries and requests;
- Schedule, confirm, re-schedule, or cancel appointments;
- Provide Ayurveda, panchakarma, skin, hair, aesthetic, and nutrition therapies, treatments, and services;
- Maintain consultation and treatment records;
- Provide pre-treatment and post-treatment counseling and advice;
- Send appointment or other treatment related reminders, messages, or information;
- Process payments for services or products, or maintain billing and payment records;
- Enhance, update, or modify the website, services, or patient experience;
- Ensure security and prevent misuse; Or For other similar or necessary reasons
Where consent is necessary, we will seek your permission to use your personal information for specific purposes.
4. WhatsApp, Phone & Social Media Enquiries
Where you choose to contact us via WhatsApp, telephone, Facebook, Instagram or another third party platform, information provided on such medium may be processed by the relevant medium per its own privacy practices.
Do not post or provide with unnecessary sensitive personal/medical information through comments, public messages or other unsecured communication channels related to social media.
5. Marketing Communications
Where permitted and where consent is obtained, we may contact you for the purposes of marketing or other services, wellness programs, clinic related announcements, offers or other relevant information.
You may choose to opt out or not receive further promotional communications at any time by contacting us or using any unsubscribe/opt out mechanism. Service related communications concerning an existing appointment or treatment may be sent where appropriate.
6. Cookies & Website Technologies
Our website may use cookies or similar technologies to enable or enhance the website’s functionality, understand how you interact with the site, improve the performance of the site as well as, where applicable, to assess the effectiveness of advertising served.
Analytics, advertising, mapping, social media, website functions or other third party services may also use cookies or similar technologies in accordance with their own privacy policies.
Where required in accordance with applicable law, visitors will be presented with applicable choices for managing non-essential cookies.
7. Sharing of Personal Information
We do not sell your personal information.
Your information may be shared where reasonably necessary with our own staff, practitioners, service providers, website or technology providers, payment processors, professional advisers or government/regulatory authorities.
Where personal information is processed by a third party on our behalf, we will ensure that appropriate measures have been taken to meet the requirements in relation to the information shared based on the nature of the information.
8. Data Security
We take measures to protect your personal information from being misused, accessed, altered, disclosed or lost.
However, visitors and users should note that no website, electronic communications or internet-based data storage method can be guaranteed to be 100% secure
9. Data Retention
We will retain your personal information for as long as it is necessary to provide services to you, including to maintain appropriate treatment or business records, to resolve disputes, to comply with applicable laws or professional requirements.
The length of time we retain personal information may vary depending on the nature of the information retained.
10. Your Privacy Choices & Rights
You may have certain rights in relation to your personal information, such as the right to request access to or correction of some of your personal information, withdraw consent where we depend on consent or raise a privacy concern.
Some personal information may need to be retained for legal, professional, accounting, treatment record, or other lawful reasons.
To make a privacy request, please contact us using the below details.
11. Children’s Privacy
Our website and online services are not designed to collect information from children without appropriate involvement from a parent or legal guardian where required.
12. Third-Party Websites
Our website may contain links to third-party websites or services, including social media, payment or map services. Their privacy practices are governed by their own privacy policies. Sri Sri Ayurvedic Holistic Wellness & Panchkarma Centre is not responsible for the privacy practices of independent third parties.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, business practices or requirements.
The updated Privacy Policy will be posted on this page with an updated revision date.
14. Contact Us
For questions, concerns or requests regarding this Privacy Policy or how we handle your personal information, please contact:
Sri Sri Ayurvedic Holistic Wellness & Panchkarma Centre
📍 SCO 6, Sector 125, Opp.Jal Vayu Towers, Gate No. 3, Sunny Enclave, Kharar, Mohali
📞 79732-94481 | 98550-18453
Before publishing this policy, have it reviewed by comparing against what the website actually does with regards to its contact forms, WhatsApp integration, analytics, Meta/Google ad pixels, appointments, cookies and processing of health information. This ensures the policy accurately reflects what the website actually does.